FAQ

Here you can find the answers to most frequently asked questions.

Booking

  • How do I book a room?

  • How do I book a room?

  • Is there a minimum stay requirement?

  • Is there a minimum stay requirement?

  • Can I make changes to my booking?

  • Can I make changes to my booking?

Payment

  • What forms of payment do you accept?

  • What forms of payment do you accept?

  • What forms of payment do you accept?

  • When is payment due?

  • When is payment due?

  • When is payment due?

Cancellation policy

  • What is your cancellation policy?

  • What is your cancellation policy?

  • What is your cancellation policy?

  • What happens if I need to cancel my reservation?

  • What happens if I need to cancel my reservation?

  • What happens if I need to cancel my reservation?

General

  • Are pets allowed in the room?

  • Are pets allowed in the room?

  • Are pets allowed in the room?

  • Is smoking allowed in the chalets?

  • Is smoking allowed in the chalets?

  • Is smoking allowed in the chalets?

  • Do you offer discounts for longer stays?

  • Do you offer discounts for longer stays?

  • Do you offer discounts for longer stays?